Refund Policy — Flowverses

Thank you for shopping with Flowverses.

Because our products are digital downloads, refunds are handled under the conditions below.

1. General rule

We offer a 7-day refund period only when the purchased product does not work as described or cannot be accessed properly.

2. Eligible refund cases

You may be eligible for a refund if:

the files are corrupted or inaccessible
the delivered files are materially different from the product description
the workflow cannot be used for its stated purpose because of a technical issue in the delivered files
you were charged more than once for the same order

3. Non-refundable cases

Refunds are generally not available for:

change of mind after purchase
lack of experience using n8n or related tools
third-party account, API, hosting, or integration issues outside the delivered files
requests made after the refund period
cases where the files were accessed and function as described

4. Support before refund

If you experience a problem, contact support first. Many issues can be solved through corrected instructions, file replacement, or setup clarification.

Support email: support@Flowverses.com

5. Refund request process

To request a refund, email us with:

your order email address
order details
a short description of the problem
screenshots or error details if applicable

6. Custom workflow requests

Custom workflow work is different from instant digital products. Refund handling for custom work depends on the agreed scope, progress, and delivery status. You should define your custom-work terms clearly before selling that service.

7. Chargebacks

If you have an issue with your order, contact us before initiating a payment dispute. We aim to resolve legitimate issues quickly.

8. Changes to this policy

We may update this Refund Policy at any time. The latest version published on this page will apply.

9. Contact

For refund or billing questions, contact: support@Flowverses.com